You can replace the product in the following cases:

1- Electronic products that are damaged or do not work
2- The product is accepted for exchange if the product shown in the picture does not match the product sent.
(You can get a purchase coupon for the value of the product and buy any other product from our website)
note : There is no refund for the amount paid.

The customer can request a replacement for another product without defects in the product, but the customer must pay the full delivery fees and any other fees (for example: Sports equipment installation fees)
– The product must be in its original condition with all labels.

You cannot exchange in the following cases:

– In case of exceeding the basic exchange period (7 days from the date of receipt)
– If the product is not in its original condition or the labels are damaged and are not in its original condition

Warranty Policy:
. All our electronic devices have a warranty
1- Replacement for 7 days from the date of purchase in case of any industrial defects
2- The repair guarantee is available on most of our electronic devices and we advertise it on our website.

• The warranty period is:
Three months
six months
One year
By product, It is from the date of purchase and includes repairing the device if it is not broken or misused by the customer

The repair period will be 15 days from the date of receipt of the device from the customer
The customer must bring the product to the company headquarters for the after-sales department, whether the request is for maintenance or replacement
In the event that the customer does not want to bring the product to the company’s headquarters, We coordinate with one of the delivery companies, The customer must pay the full fee.
Replacement guarantee: The product is replaced only once during the warranty period, depending on the customer’s decision, for a period of one or two years.

This service is an alternative service for a certain amount of electronic devices and is either mentioned on the site or provided to the customer by the sales team.

The additional replacement warranty period for which the customer pays according to the announcement or by informing the customer from the sales department
It is one or two years, depending on the product and the customer’s request, and includes replacing the device in the event of no breakage or misuse by the customer, and for one time during the warranty period.